At Mathangles.com, we value our customers and aim to provide clear, transparent, and fair policies.
This Return & Refund Policy outlines the terms and conditions under which returns, replacements, or refunds may be considered.
By placing an order through or via information provided on Mathangles.com, you agree to the terms mentioned below.
1. Nature of Products
Mathangles.com primarily provides information related to educational content and may promote or offer customized and personalized products, including but not limited to:
- Custom name spiral notebooks
- Photo-printed notebooks
- Student-specific stationery items
These products are prepared based on customer-provided details, such as name, photograph, or design preferences.
2. Customized Products – No Return Policy
Due to the personalized nature of customized products:
- Returns are not accepted for customized or personalized items
- Refunds are not provided once the customization process has started
This policy exists because customized products are created specifically for an individual customer and cannot be reused or resold.
Customers are advised to carefully review and confirm all personal details (name spelling, photo clarity, etc.) before submission.
3. Exceptions – When a Return or Refund May Be Considered
A return, replacement, or refund may be considered only in the following cases:
- The product is damaged during transit
- The product has a manufacturing defect
- The product received is materially different from the confirmed order
Reporting Timeline:
- The issue must be reported within 24 hours of delivery
- Clear photos or videos of the product must be shared for verification
Failure to report within the specified time may result in rejection of the request.
4. Situations Where Refunds or Returns Will NOT Be Accepted
Refunds or returns will not be accepted in the following situations:
- Incorrect name, photo, or details provided by the customer
- Minor design or color variations due to screen display differences
- Customer changes their mind after order confirmation
- Normal wear and tear after use
- Delay caused due to incorrect address or contact details
5. Review & Approval Process
All return or refund requests are subject to review and verification.
- Mathangles.com reserves the right to request additional proof if required
- Approval or rejection decisions are final
- Processing begins only after proper verification
6. Refund Processing Timeline
If a refund is approved:
- Refunds will be initiated to the original payment method
- Processing time may take 5–10 business working days
- Processing time may vary depending on the bank or payment gateway
7. Cancellation Policy
- Orders for customized products cannot be cancelled once the customization process has started
- Cancellation requests placed before processing may be considered at our discretion
8. Limitation of Liability
Mathangles.com shall not be held responsible for:
- Indirect or incidental damages
- Losses resulting from misuse of the product
- Delays caused by third-party delivery services
Our liability, if any, is limited to the amount paid by the customer for the product.
9. Policy Updates
Mathangles.com reserves the right to update or modify this Return & Refund Policy at any time without prior notice.
Any changes will be effective immediately upon posting on this page.
10. Contact Information
For questions related to returns or refunds, please contact us through the Contact Us page available on Mathangles.com.